Terms Of Service

Last updated: January 8, 2025

Please read these Terms and Conditions carefully before using our Service.

1. General

  1. These Terms and Conditions, including the Privacy Policy (collectively, the "Terms"), constitute a legally binding agreement between you, as a user of the Service (defined below) ("you"), and Lecourt Esteban & Gibert Marie, the providers of the Service ("we," "us," or "Company").
  2. By loading, installing, accessing, or using our games, applications, content, activities, and services (the "Service"), made available through third-party social networking websites such as Discord or directly by us, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, you are prohibited from accessing or using the Service.
  3. You must be 13 years old or older to use the Service (or the minimum age required in your jurisdiction to use third-party social networking websites such as Discord). If you are between 13 and 18 years old, you must obtain the permission of a parent or legal guardian before using the Service. Parents and legal guardians warrant and represent that they have reviewed and agreed to these Terms.

2. Acceptable Use

You agree to use the Services only as intended and in compliance with these Terms and applicable laws, including Discord’s Terms of Service (https://discord.com/terms), for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the Service.

Prohibited behaviour includes:

  • Violate these Terms or any applicable laws or regulations.
  • Infringe on intellectual property rights.
  • Engage in threatening, harassing, defamatory, fraudulent, or malicious behaviour.
  • Exploit, hack, or disrupt the Services.
  • Share or publicly exploit errors or bugs.
  • Use unauthorised software to interact with the Services, such as bots or scripts designed for automation.
  • Engage in unapproved exchanges of virtual goods or currencies outside the Services.

We reserve the right to terminate or suspend your access to the Services immediately for any violations.

3. Virtual Goods and Currency

The Services may include opportunities to obtain virtual items ("Virtual Goods"). They are part of the Service and are provided solely for entertainment purposes. Virtual Goods are not tradable, exchangeable, or redeemable outside the Services for any monetary value.

You do not own the Virtual Goods but are granted a limited, non-transferable, non-sublicensable, revocable license to use them solely within the Service, subject to these Terms. The purchase of Virtual Goods does not transfer ownership to you. We reserve the right to modify, manage, control, or eliminate Virtual Goods at any time without liability. This includes resetting balances, discontinuing Virtual Goods, or adjusting their functionality or value.

By purchasing or obtaining Virtual Goods, you agree that:

  • They may only be used within the Services for authorised purposes.
  • Unauthorised trading or sale of Virtual Goods, including exchanges for traditional or digital currencies, is prohibited.
  • Prices and availability of Virtual Goods are subject to change without notice.
  • Unused Virtual Goods are forfeited if your account is suspended, with no refund.
  • Any Virtual Goods obtained illegally or in violation of these Terms may be revoked without notice.

4. Payments and Refunds

If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to provide certain information relevant to your Purchase, including but not limited to your credit card number, expiration date, billing address, and shipping information.

You represent and warrant that:

  • You have the legal right to use any payment method(s) provided in connection with your Purchase.
  • The information you supply is true, correct, and complete.

We reserve the right to refuse or cancel your order at any time for reasons including but not limited to product or service availability, errors in the description or price, or suspicion of fraud or unauthorised activity.

4.1 Payment Methods & Billings:

Payments for Virtual Goods or other in-game purchases are processed through third-party platforms or websites (“Payment Providers”). By making a purchase, you agree to the terms and conditions of these Payment Providers. Currently, we use Stripe, Inc. as our Payment Processor. You can access Stripe’s Terms of Service at Stripe Terms and their Privacy Policy at Stripe Privacy. We are not responsible for errors or issues arising from their services.

4.2 Authorization:

By making a payment, you:

  • Represent that you are authorised to use the payment method provided.
  • Authorise the Payment Provider to charge the amount to your payment method.

4.3 Pricing:

All prices for Virtual Goods or services are listed in the applicable currency and may include taxes as required by law. Prices are subject to change without prior notice, and promotional discounts may be applied at our sole discretion.

4.4 Refunds:

Purchases of Virtual Goods are non-refundable unless required by applicable law, including in cases of account suspension or cancellation.

Refunds may be considered in exceptional circumstances, such as accidental charges, technical errors, or unauthorised transactions. Refund requests are subject to our sole discretion. We reserve the right to modify our refund policy at any time. Any requests for refunds must be submitted to contact@mura-game.com within 14 days.

If you initiate a chargeback or payment dispute for any transaction, we may suspend or terminate your access to the Service until the dispute is resolved. Repeated chargebacks may result in permanent account termination.

4.5 Fraud Prevention:

We reserve the right to investigate and take appropriate action against any fraudulent or unauthorised transactions. This includes, but is not limited to, suspending accounts, revoking Virtual Goods, or seeking legal remedies.

4.6 Changes to Monetization Policy:

We may modify the terms of monetization, including the availability, functionality, or pricing of Virtual Goods or services, at any time. Updates will be communicated through the Service, and your continued use constitutes acceptance of these changes.

5. Intellectual Property

All content, features, and functionality of the Service, including but not limited to text, graphics, logos, illustrations, and software, are the exclusive property of the Company and are protected by intellectual property laws. You may not copy, distribute, or modify any part of the Services without prior written consent.

You are granted a limited, non-exclusive, non-transferable license to access and use the Service for personal, non-commercial purposes.

The following assets used in the Service are sourced from third-party asset providers under licenses that allow their use in commercial projects. These assets remain the intellectual property of their respective creators and are used in compliance with the terms of their licenses. You are not permitted to extract, reuse, or redistribute these assets outside the Service without obtaining explicit permission from the original creators or licensors.

6. Liability and Indemnification

6.1. Limitation of Liability

To the fullest extent permitted by applicable law:

  • No Guarantee of Availability: The Service is provided on an "as-is" and "as-available" basis without any warranties, express or implied. We do not guarantee that the Service will be uninterrupted, error-free, or free of viruses or other harmful components.
  • No Liability for Losses: We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of revenue, profits, data, goodwill, or other intangible losses arising out of or related to:
    • Your access to or use of, or inability to access or use, the Service.
    • Unauthorised access, use, or alteration of your transmissions or data.
    • Any issues arising from third-party platforms, including Discord or payment processors.
  • Direct Damages Cap: In no event shall our total liability to you for all claims arising out of or related to the Service exceed the amount you have paid to us, if any, in the six months preceding the date the claim arose.

6.2. Indemnification by the User

You agree to indemnify, defend, and hold harmless Lecourt Esteban & Gibert Marie, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with:

  1. Breach of Terms: Your violation of these Terms or applicable laws and regulations.
  2. User Conduct: Any activity you engage in through the Service, including but not limited to:
    • Uploading, sharing, or distributing any content that infringes on intellectual property rights or violates applicable laws.
    • Conduct that is harmful, offensive, or disrupts other users' experience.
  3. Third-Party Interactions: Your interactions with third-party platforms, services, or links accessed through the Service.
  4. Data Breaches or Misuse: Claims arising from your failure to maintain the security of your Discord account or any misuse of the Service originating from your account.

6.3. Exclusions for Certain Jurisdictions

Some jurisdictions do not allow the exclusion or limitation of certain liabilities or damages. If such laws apply to you, some or all of the above limitations may not apply to you, and you may have additional rights. However, in all cases, our liability is limited to the fullest extent permitted by applicable law.

6.4. No Warranties

We make no representations or warranties of any kind regarding the functionality, availability, or suitability of the Service for any particular purpose. Any reliance on the Service is at your own risk.

6.5. Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, government actions, natural disasters, cyberattacks, or technical failures.

7. Service Interruption

To ensure maximum performance and level of service, the Company reserves the right to interrupt the operation of the Services for maintenance at any time, informing users appropriately. The Company may also decide to terminate the Services altogether at any time.

Additionally, the Services may not be available due to reasons outside the Company's reasonable control.

Termination

We reserve the right to suspend or terminate your access to the Service at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users of the Service, us, or third parties.

8. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of France. Any disputes arising from these Terms or the use of the Service shall be subject to the exclusive jurisdiction of the courts of France.

9. Links to Other Websites

Our Service may contain links to third-party websites or services. We do not control or endorse these third-party services and are not responsible for their content, privacy policies, or practices. We recommend reviewing their terms and privacy policies.

10. Modification of the Terms

We may modify these Terms at any time. We will notify you of any changes by updating the "Last Updated" date at the top of these Terms. Your continued use of the Service after such changes constitutes your acceptance of the new Terms.

11. Contact Us

If you have any questions about these Terms or request assistance, please contact us at:

Email: contact@mura-game.com

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